Terms
Plain version. Last updated October 3, 2026.
Anderson is the software, not the business
You are the shop, clinic, agency, or practice. Callers are reaching your receptionist. Anderson does not perform the work, employ your staff, or stand in for a licensed professional. The customer’s relationship is with you.
No medical or legal advice
The receptionist must not diagnose, treat, quote what insurance will pay, or give legal advice. You supply the FAQs and the hours. For dental and clinics, insurance questions get a callback or an FAQ you approved. Anderson is not a medical provider and is not a law firm.
The 14-day trial
You get the plan you pick for 14 days. When Anderson billing is on, checkout collects a card through Anderson's Stripe account. You are not charged until the trial ends. After you start, we email you to confirm hours and FAQs, then send a login. The receptionist is not live on a public number until that step is done. Cancel before day 15 and you are not billed.
Plans and cancellation
Live Chat is $97 a month (website chat, no phone). Voice Receptionist is $397 a month (phone receptionist, no website chat). Front Desk Bundle is $497 a month and covers phone plus website chat, with priority setup so we go live on their number. Billing runs through Anderson's Stripe account, separate from other products. Cancel anytime in the billing portal on your login, or by emailing [email protected]. When you cancel, we stop the receptionist. You keep the leads and appointments already captured.
What the bot may get wrong
The receptionist can mishear a name, miss a slot, or answer from an incomplete FAQ. You review the schedule and can add or cancel appointments. Anderson is not liable for a missed call, a missed booking, or advice the bot gives. You are responsible for the work you take on.
Your account
Keep the login to yourself. Do not use Anderson to impersonate another business, to give medical or legal advice, or to collect information you do not have a reason to keep.